terms / returns / shipping
We accept VISA, MasterCard, American Express, Discover, Paypal and blueturtle h o m e gift certificates for payment. Full payment is required to ship an order.
We collect PA sales tax for orders shipped to Pennsylvania addresses, as required by law.
We will be happy to accept your return withing 14 days of your in-store or on-line purchase, in the same condition as when you purchased it:
- A receipt is necessary.
- Returns are for store credit only.
- Store credit can be used for/towards current, in-stock merchandise only.
Returns on delivered orders will incur return shipping charges. You are responsible for all shipping costs for returned merchandise. Original shipping charges, if applicable, are not refundable.
Please pack merchandise for return to us in its original packaging. Be sure to ship the package with a carrier that can provide tracking and insurance. Please include a note with your name, return address, daytime phone number and/or email address that says what you are returning and why.
Please send all returns to the following address:
blueturtle h o m e
228 n. radnor-chester rd.
radnor, pa 19087
All custom orders are final sales. Please choose carefully.
Put shipping policies here.